Our client service representatives are the vital first impression of our veterinary hospitals, ensuring every client and their pet has a positive experience. They expertly manage all client interactions, from warm greetings and scheduling appointments to providing essential information and handling payments. These representatives act as a crucial link between clients and our medical team, empathetically addressing concerns and resolving issues. Ultimately, they build strong client relationships and contribute to a welcoming, supportive environment that’s essential for the well-being of the animals we serve.
Expert Client Communication: They skillfully handle all client interactions, from warmly greeting arrivals and managing phone calls to scheduling appointments and providing clear information about our services, policies, and general pet care
Essential Administrative Support: Our representatives efficiently manage client records, process payments, facilitate prescription refills, and maintain a tidy and welcoming waiting area.
Dedicated Client Advocacy: They are attentive listeners who empathetically address client concerns, resolve issues promptly, and escalate complex matters to our veterinary staff when needed. They truly bridge the gap between clients and our medical team.
Creating a Welcoming Environment: Above all, they ensure clients feel valued and comfortable, showing compassion for both pets and their owners, and contributing to a calm, supportive atmosphere throughout the hospital.
Mentorship & Development: From new graduates to seasoned professionals, we provide pathways for continuous learning, skill enhancement, and career advancement. Grow your expertise with the support of experienced colleagues who genuinely care.
A Culture of Collaboration: Work alongside a passionate team that shares knowledge, celebrates successes, and offers a helping hand when you need it.
Impactful Local Care: Become the face of top rated veterinary care in your community. Many of our staff are on first name basis within our communities.
Work-Life Balance: We champion your well-being, understanding that a fulfilling career also requires time for personal passions and family.
Flexible Schedules: Shifts that can make any schedule work. Our hours ensure you get to keep your weekends to yourself.
We Want to See You Grow: We offer continued education stipends so can continue to master your craft without breaking the bank.
Full Health Benefits: We offer medical, dental and vision insurance as well as employer contributed health savings accounts.
Friends and Family Discounts: Enjoy special discounts on veterinary services for your own beloved pets, or for the pets of your friends and family.
Direct Impact on Practice Growth: As a locally owned practice, your insights and ideas contribute directly to our evolution and success, shaping the future of veterinary care in the Twin Cities.
Jessica B.
Practice Manager, Edina
I love working at Vet Partners because of the incredible team I get to work alongside every day, the wonderful clients and patients we serve, and the supportive, collaborative environment we’ve built. Being part of a privately owned clinic means we have the flexibility to do what’s best for each pet and client without unnecessary barriers, which allows us to truly make a difference.
Dr. John L.
DVM, Minneapolis
Working at Vet Partners has been an incredibly fulfilling experience for me as a veterinarian. One of the biggest reasons I love my job is the strong emphasis on work-life balance. The schedule is thoughtfully designed to allow time for both professional growth and personal well-being, which has made a huge difference in my overall happiness and effectiveness at work.
What truly sets Vet Partners apart, though, is the culture of support and collaboration. The doctors here genuinely look out for each other, whether it’s stepping in to help with a challenging case or offering guidance when needed. There’s a shared commitment to continued learning, and the access to continuing education and mentorship has been instrumental in my growth as a veterinarian.
Dr. Jenna C.
Associate DVM, Edina
Kristi B.
Pharmacy Technician, Plymouth
From day one, I’ve felt like my contributions truly matter here. The team is incredibly supportive, and there are always opportunities to learn new skills and take on exciting challenges. It’s a place where you’re encouraged to grow and make a real impact
Dr. Jeff S.
Practice Manager & Chief of Staff, Osseo
What sets Vet Partners apart is their dedication to continuous improvement and advanced medicine. We have access to great equipment and ongoing training, which means we can offer the best possible care. I feel proud to be part of a hospital that’s always striving for excellence in animal health.
Elvira
Veterinary Technician, Edina